Mockup for illustration purposes - see live demo for actual interface
Real CRM integration. Fixed costs. Flexible terms.
The partner you'd actually recommend.
We are the only telecoms provider in the UK with a VoIP phone system integration with all major estate agent CRM systems.
Incoming calls trigger instant customer records on screen. No searching, no delays - you know who's calling before you answer.
Every call is automatically transcribed, summarised with action points and logged to the customer record. No manual notes, no missed details.
Call any customer straight from their CRM record, on any device - a small feature but guaranteed to save your team hours per year inputting numbers manually.
Every call - answered, missed or transferred - syncs automatically to the CRM record, so anyone on your team has the full picture before they pick up.
The time-saving from our core CRM integration features mean you can spend more time on viewings, valuations and relationships.
75m
15m
In Daily Admin Time
The AI call intelligence platform built for estate agents.
Turn every conversation into usable data through automatic transcription and summaries, sentiment analysis, missed and unreturned call reporting, action items generated per agent, call trends and analytics, and automations that trigger the next step without anyone lifting a finger.
Purpose & Outcomes
Automations
Sentiment Analysis
Automatic Greeting Studio
Busiest Hours Breakdown
Missed Call Report
Agent Leaderboards
Custom Wallboards
Transcript
AI ContextAI Insights
Reporting
Call Summary
Call History
Action Items
Recording
We don't sell generic telecoms packages. Our entire business is built for estate agents and we've become the top choice as a result.
You choose between 3, 5 and 7 years. No shady lock-ins. We fix your price for the entire term. No surprise April price hikes.
One point of contact with quarterly reviews to ensure you're supported throughout your entire term.
We're the only telecoms provider in the UK not tied to one system or one manufacturer.
We'll recommend whatever system fits, not whichever one we're tied to.
If a better system launches mid-contract, we switch you to it.
No chasing different vendors every time something goes wrong.
Mobile & Desktop
Softphone Apps
Click-To-Dial
Advanced Call
Menu (IVR)
Intelligent Call
Routing
Call Queues
HD Voice Audio
Call Recording
Voicemail-to-Email
Custom On-Hold
Music & Messaging
Customised
Branch Greetings
Phone Extensions &
Direct DDI Numbers
Local & National
Numbers
Call Forwarding
Automatic Call
Log to CRM
Inbound Screen
Pop
Branch-Level Call
Tracking
Missed Call Alerts
in CRM
Call Reporting
Dashboard
Answer Time
Tracking
Enterprise
Broadband
Automatic 4G/5G
Failover
Free Install from
Experienced Engineer
Scalable User
Licensing
UK-Based Technical
Support
5 Ring Response
Policy
Where most MSPs bundle everything upfront and lock you in. We start with phones and broadband, prove we're brilliant at it, then earn the right to help with your IT, mobiles, energy, and everything else.
If we don't deliver? We don't get to do more. Simple as that.
VoIP phone system and broadband package to take your team's productivity to a new level.
Full CRM integration
Built for your industry
Fixed costs that stay fixed
5-ring answer policy, every call
One account manager, start to finish
Business mobiles and SIM-only deals to keep your team connected.
Technical support and hardware, without the endless call queues.
Business gas and electricity with a no obligation cost check.
Protect your people, property and assets with reliable security systems.
Card payments and PDQ machines offering excellent rates.
Printers and copiers, with flexible buy or lease options available.
Dedicated Account Manager
5-ring answer policy
Quarterly check-ins
UK-based team (no call centres)
We’ve been so impressed from start-to-finish by CRE. Jose and Billy in support are superstars - always friendly, always quick to help. And Ryan and Calvin were amazing in the initial set-up.
Michelle Cook
Director
Calvin and his team have been excellent in setting up our phone system. The integration is providing so much value to everyone internally.
John Newhouse
Managing Director
CRE have been such a great company to deal with. They went above-and-beyond and we’re super happy with our system. We’ve been working with them for a few years now, and they are excellent.
Ben Gee
Founder
Having recently switched our telecoms to CRE, we have experienced exceptional service from the initial discussions, through to the professional install with Sully. The integration with our Street CRM is a game changer!
Neil Bartlett
Managing Director
We're delighted with the service that CRE has provided. From start to finish - Calvin helping to get everything set up and Arben getting it all working. Finally, a telecoms company that actually does what they say they will!
Steve Wayne
Founder
We've been super impressed with everything that CRE has provided so far, especially the call intelligence dashboard. It provides us with so much useful information.
James Du Pavey
Founder
Our members are seeing a massive benefit from CRE's services. The ability to integrate into the CRM means their platform provides major time-saving, which our members love.
Iain McKenzie
CEO
I cannot recommend CRE more. From start to finish the transition has been seamless. The integrated transcript to our CRM is perfect and saves so much time by saving a summary of the conversation directly to the clients details.
Connor Quirk
Director
From the sales call initially which was a great presentation and offer, to the onboarding process and the installation itself CRE have lived up to their promises. Service has been brilliant
Paul Ashton
Director
Ben Gee from Hat & Homes tells us about his experience with CRE after a year and a half of service. As a multi-site agency, he needed a reliable phone system to increase the productivity of his team.
Phone
020 4511 0342
We're not going to save the world. But we're trying to run our business in a way that's better for the planet, without compromising on service.
Every phone system we install funds a tree being planted. It's a small gesture, but thousands of systems means thousands of trees - and that adds up.
When you upgrade, your old handsets don't go to landfill. We refurbish them and donate them to charities or businesses that can't afford new equipment.
Our energy partnerships focus on renewable sources with certified Guarantee of Origin. Zero emissions, lower bills, and a smaller carbon footprint for your agency.
Whether it's the charitable work, the fun TikTok's or trips away, we always try to bring the energy every day.
Your CRM should be the central nervous system of your agency - the place where every lead, every conversation, and every instruction lives and breathes. But most agencies are running theirs in isolation.
See how much time you could be saving each year with our click-to-dial feature. Exactly as it says on the tin, it's a basic feature, but compounded over the year, your agency could save a heap of time.
Book a free no-obligation telecoms review and discover how CRE can improve integration, reduce admin and deliver better value.
All Services
VoIP Phone System
Broadband
Mobiles
IT Support
Energy
CCTV
Payments
Print
Overflow Call Handling
Integrations
Partnerships
About CRE
Meet the Senior Team
Charity
Careers
Referrals
