Technical Support

Ongoing support from a team that knows your business.

When something breaks, slows down, or just won’t connect — we’re here. Our technical support services give your business instant access to friendly, experienced IT experts who fix issues fast and keep your systems running smoothly.

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Why Buy Technical Support Through   CRE Group?

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Quick Response Times

Fast help by phone, email, or remote access.

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UK-Based Team

Real people who understand your business, not offshore call centres.

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Flexible Support Packages

Pay-as-you-go or monthly support plans available.

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Full Coverage

We support hardware, software, email, cloud services, and connectivity.

Key Benefits

  • One point of contact for all tech issues
  • Support for Microsoft 365, email, networks, and business apps
  • Advice on hardware/software upgrades and compatibility
  • Remote support or on-site visits (where applicable)
  • Clear communication — no confusing technical language
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Man in glasses smiling, on a phone call, working on a laptop at a desk with coffee.

Who Is It For?

Our technical support is perfect for:


  • Small businesses with no in-house IT
  • Growing teams who want peace of mind
  • Businesses using Microsoft 365, VoIP, or cloud platforms
  • Companies looking to reduce downtime and improve performance

Reliable Support, Whenever You Need It

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Fast, friendly IT support from real people

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Flexible service — no long-term commitments unless you want them

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Advice you can understand and act on

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Proactive help to keep your systems working smoothly

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“We switched to Vodafone broadband with CRE after constant outages with our previousvprovider. Now we’ve got consistent fibre performance, and the failover router keeps us up

even during maintenance. It’s made a huge difference to staff productivity and customer service.”

Practice Manager

 10-person financial firm in Kent

FAQs

  • Is this a monthly contract?

    We offer both monthly retainers and one-off support. Choose what fits your business.

  • Can you support Macs as well as Windows?

    Yes — we support both macOS and Windows devices.

  • What can you help with?

    Everything from email problems and network issues to security setup and app support.

  • Can you work with our existing IT provider?

    Yes — we’re happy to collaborate with your current team or step in as needed.

  • How quickly can you respond?

    In most cases, we respond the same business day — often within an hour.