Alto Integration

Alto + CRE Group: Smarter VoIP for estate agents

Make every call more efficient with a phone system that fully integrates with Alto CRM.

Estate agent on phone with logos for Alto and CRE Group

High-volume calls drive every part of your agency, from viewings and valuations to negotiations and offers. But most phone systems sit outside Alto, meaning missed context, extra admin, and slower call wrap-up times.

We're changing that with a cloud phone system that fully integrates with Alto, trimming admin times and enhancing your service - so that phone calls grow your business and not just your to-do list.

Estate agent using Alto with phone system integration from CRE Group
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What Alto integration enables

Instant caller recognition

When a call comes in, Alto brings up the right contact record so your team knows who they’re speaking to before they answer - meaning faster, more relevant conversations.

Click-to-dial straight from Alto

Click a phone number inside Alto and dial it instantly - no copying, screen switching or mis-dials, so you get less friction and more calls completed.

Automatic call logging

Every inbound and outbound call is logged back into Alto, giving you complete history without the manual work. The result? Consistent reporting, improved visibility across the team and less time on admin.

Complete VoIP features

You also get a smarter, more modern phone system - complete with rich communication features, instant messaging, video calls and the ability to work anywhere!

What it delivers for your agency

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Save time every day

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Improve customer experience

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Reduce admin load

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Improve visibility for managers

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“CRE have saved us countless admin hours by integrating our CRM with our phone system, making our everyday work easier. They’re friendly, knowledgeable and proactive, and I’d recommend them to anyone.”

Steve Wayne

Managing Director

Benjamin Stevens

FAQs

  • Does this work with my existing Alto setup?

    Yes! The integration connects directly with  Alto and works alongside your current workflows. 

  • Who does the setup?

    We do! We'll handle the setup, configuration and integration for you.

  • Will my team need training?

    Minimal. It fits naturally into how Alto is already used - but we will be delighted to provide all the guidance you need.

  • Can I use my existing phone system?

    This integration works specifically with CallSwitchOne - but don't worry, it's an excellent system that we can tailor to you and install seamlessly. And once it's connected to Alto, the benefits are huge!

  • Are you adding any other features?

    We're working on automatically adding call transcriptions to Alto as well. Watch this space!

  • Have you worked with estate agents before?

    It's one of our specialisms! We know the challenges estate agents face and the technology they need to overcome them. That's why Alto partnered with us for this one-of-a-kind integration.