Alto Integration
Alto + CRE Group: Smarter VoIP for estate agents
Make every call more efficient with a phone system that fully integrates with Alto CRM.

High-volume calls drive every part of your agency, from viewings and valuations to negotiations and offers. But most phone systems sit outside Alto, meaning missed context, extra admin, and slower call wrap-up times.
We're changing that with a cloud phone system that fully integrates with Alto, trimming admin times and enhancing your service - so that phone calls grow your business and not just your to-do list.

What Alto integration enables
Instant caller recognition
When a call comes in, Alto brings up the right contact record so your team knows who they’re speaking to before they answer - meaning faster, more relevant conversations.
Click-to-dial straight from Alto
Click a phone number inside Alto and dial it instantly - no copying, screen switching or mis-dials, so you get less friction and more calls completed.
Automatic call logging
Every inbound and outbound call is logged back into Alto, giving you complete history without the manual work. The result? Consistent reporting, improved visibility across the team and less time on admin.
Complete VoIP features
You also get a smarter, more modern phone system - complete with rich communication features, instant messaging, video calls and the ability to work anywhere!
What it delivers for your agency
Save time every day
Improve customer experience
Reduce admin load
Improve visibility for managers
“CRE have saved us countless admin hours by integrating our CRM with our phone system, making our everyday work easier. They’re friendly, knowledgeable and proactive, and I’d recommend them to anyone.”
FAQs
Does this work with my existing Alto setup?
Yes! The integration connects directly with Alto and works alongside your current workflows.
Who does the setup?
We do! We'll handle the setup, configuration and integration for you.
Will my team need training?
Minimal. It fits naturally into how Alto is already used - but we will be delighted to provide all the guidance you need.
Can I use my existing phone system?
This integration works specifically with CallSwitchOne - but don't worry, it's an excellent system that we can tailor to you and install seamlessly. And once it's connected to Alto, the benefits are huge!
Are you adding any other features?
We're working on automatically adding call transcriptions to Alto as well. Watch this space!
Have you worked with estate agents before?
It's one of our specialisms! We know the challenges estate agents face and the technology they need to overcome them. That's why Alto partnered with us for this one-of-a-kind integration.
















