Hikvision white turret CCTV camera

Protect your agency with HD CCTV security.

The latest security cameras, 24/7 cloud-backed recording and remote access from any device - commercial CCTV designed to protect your premises, staff and clients.

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At a Glance

UK-Based Support

Real people, 5-ring answer policy, no call centres.

Remote Access, Any Device

Check your premises from your phone, wherever you are.

Professional Installation

Fitted and positioned by an experienced engineer for genuine coverage.

Secure Cloud Backup

Footage safely stored off-site, never lost to a damaged or stolen device.

Latest HD Camera Technology

Crystal-clear coverage inside and out, day or night.

Compliant Retention Built In

Footage held for as long as your insurer or compliance needs demand.

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Total Protection

Protect Your People, Property And Assets

Full Site Coverage

Cameras positioned inside and out, so nothing's left unmonitored.

Visible Deterrent

A well-placed camera stops trouble before it starts.

Real-Time Activity Monitoring

See what's happening on your premises as it happens.

A Safer Environment

Ideal for staff handling valuables and clients visiting your office.

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Engineer installing a CCTV camera on an office wall
Built-In Reliability

24/7 Monitoring And Cloud Storage

Continuous Recording

Your premises covered and secure around the clock, not just during opening hours.

Secure Cloud Backup

Your footage is stored safely off-site and protected even if equipment's damaged or stolen.

Access From Any Device

Easy access to check in on your premises from your phone, laptop or tablet, wherever you are.

Compliant Retention Built In

Footage held for as long as your insurer or compliance needs demand.

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CCTV footage viewed on a laptop and phone with cloud backup
Latest Hikvision Cameras
Hikvision turret CCTV camera

HikVision Turret

  • 24/7 full-colour night vision
  • 4MP high-resolution imaging
  • 130dB WDR for clear footage
  • Built-in mic for real-time audio
  • AI human and vehicle classification
Hikvision bullet CCTV camera

HikVision Bullet

  • Colour night vision 60m range
  • AcuSense AI filtering
  • 4MP full HD+ resolution
  • Wide 109° viewing angle
  • Efficient H.265+ compression
Hikvision mini bullet CCTV camera

HikVision Mini Bullet

  • Compact small design
  • 4MP resolution and 2.8mm fixed lens
  • Clear audio alongside video
  • AcuSense for fewer false alarms
  • ColorVu low-light technology

Why estate agents choose CRE.

Recommended by Leading Estate Agent Groups

The Guild, Fine & Country, Kerfuffle, RAN, ICG, LonRes - all name us as a preferred telecoms partner.

Specialists, Not Generalists

We don't sell generic telecoms packages. Our entire business is built for estate agents and we've become the top choice as a result.

Flexible, Transparent Contracts

You choose between 3, 5 and 7 years. No shady lock-ins. We fix your price for the entire term. No surprise April price hikes.

Dedicated Account Manager

One point of contact with quarterly reviews to ensure you're supported throughout your entire term.

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Estate agent on the phone in a branch office
Trusted By

Typical Multi-Service Provider

Trustpilot (industry avg.): 3.2 ★

Hidden feature costs

Outsourced support teams

Rigid contracts with limited flexibility

Slow support response times

Trustpilot: 4.9 ★

Transparent, fixed pricing

Fast, UK-based support team

Whole-of-market advice - not tied to one solution

5 ring answer policy with dedicated account manager

Reviews

Service that actually delivers.

Dedicated Account Manager

5-ring answer policy

Quarterly check-ins

UK-based team (no call centres)

Testimonials

Hear how other agents have got on with CRE.

Play

Hat & Homes

Ben Gee from Hat & Homes tells us about his experience with CRE after a year and a half of service. As a multi-site agency, he needed a reliable phone system to increase the productivity of his team.

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See all

We can buy you out of your existing agreement.

Because we're whole-of-market, our suppliers want more customers on their platforms - and they fund us to buy people out of existing contracts to make that happen. That cost never gets passed on to you.

Two people shaking hands to agree a contract buyout

Up To 2 Years Covered

We can cover the remaining cost of your current contract, so a bad deal doesn't have to run its course.

Zero Cost To You

The buyout is funded through our supplier relationships, not added to your new contract.

Switch Now, Not At Renewal

No need to wait out another year (or two) on a system that isn't working for you.

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Contact

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Get In Touch

Quick discovery call (often within the hour)

30-45 minute consultation with one of our experts at a time that suits you.

Tailored proposal for your agency

Your brand new system arranged and installed

Are you an existing customer?

Connect with our support team.

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The Process

Every service your agency needs to run smoothly, delivered by a team who actually understands how estate agents work.

Discovery

A call to understand your premises layout, entrances and what you actually need covered.

Consultation

One of our specialists recommends camera types and positions specific to your agency and its unique features.

Decision

You approve the system design and camera count, with everything costed upfront. No sneaky additional costs.

Build and Configuration

Cameras fitted and configured on site, positioned exactly where they'll do the most good for you and your business.

Testing & Training

The full system tested, then you're shown exactly how to access and review footage, including on all device types.

Go Live

Your system goes live and recording, with 24/7 high quality footage, cloud backup and remote access ready from day one.

FAQ

Frequently Asked Questions

Got questions? We've got you covered. Here are some quick answers to help you get the most out of CRE.

How long is footage stored for?

There's no fixed legal maximum, but the ICO's general position is that around 30 days is appropriate for most routine business CCTV - we can extend this where your insurer or compliance needs require longer retention.

Do I need to display signage for CCTV outside my premises?

Yes. If your cameras capture people, you should display clear signs letting them know CCTV is in operation, who operates it and how to contact you. We'll advise on placement as part of your installation.

Is CCTV footage covered by GDPR?

Yes. Footage of identifiable people is personal data, so it needs to be stored securely, kept only as long as necessary and made available if someone makes a subject access request.

How long does installation take?

Most agency installations are completed in a single visit. We'll confirm timings once we've agreed your camera count and positions, and plan the work around your opening hours.

Can I access footage remotely if I'm not in the office?

Yes. You can view live and recorded footage from your phone, laptop or tablet, wherever you are.

What happens if a camera stops working?

Let our UK-based support team know and we'll diagnose it remotely where we can, then arrange a repair or replacement if an engineer visit is needed.

Do I need planning permission for external cameras?

Usually not for standard business cameras, but it can apply to listed buildings or conservation areas. We'll flag anything to check with your local planning authority before installation.

Check out our other services.

We're a multi-service provider, offering a range of services your agency needs to run smoothly, delivered by a team who actually understands how estate agents work.

Most Popular

VoIP Phone System

We'll provide a phone system that completely transforms your team's productivity.

Most Popular

Broadband

Ultra-reliable connectivity with the fastest speeds in your area, at the best possible price.

Mobiles

Business mobiles and SIM-only deals to keep your team connected.

IT Support

Technical support and hardware, without the endless call queues.

Energy

Business gas and electricity with a no obligation cost check.

CCTV

Protect your people, property and assets with reliable security systems.

Payments

Card payments and PDQ machines offering excellent rates.

Printers & Photocopiers

Printers and copiers, with flexible buy or lease options available.

Overflow Call Handling

Genuine human support, fully briefed on your agency and customised to your operations.

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Book a free no-obligation services review and discover how CRE can improve efficiencies, reduce admin and deliver better value.

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