From full Microsoft 365 migration to hardware and everyday technical support, we keep your systems running so your team can focus on the job, not IT problems.
Set up for how agency teams, branches and property software actually work.
Real people, 5-ring answer policy, no call centres.
All-day helpdesk with no ad hoc fees for everyday requests.
Critical issues responded to in as little as 15 minutes.
Your Microsoft security stack configured and monitored proactively.
IT, phones and broadband handled by one team, with one number to call.
Complete Microsoft suite with cloud-first access and cyber security solutions built-in.
On-site installation or remote setup options available. The right equipment, configured properly, ready to use.
Instant access to friendly, experienced IT experts who fix issues fast and keep your systems running smoothly.
Connected and productive from day one, without your team touching the technical side.
The right mix of licences for how your agency actually works, day to day.
Defender, Entra ID and compliance tools actively managed as part of your setup.
Your files and tools available on any device, wherever your team is working.
Laptops, PCs and monitors specced to the role someone actually does.
Software installed and accounts set up, so it works from the first login.
Whichever option suits your agency and your rollout timeline best.
Quick turnaround on faulty devices, so downtime never drags on.
Real people who know your setup, answering the phone or a support ticket.
Critical issues responded to in as little as 15 minutes, every time.
Resolved in minutes over remote access, without waiting on a site visit.
Pay-as-you-go or monthly options, built around how you want to budget.
Get your IT, phone system and broadband from the same place, and you get one engineer visit, one point of contact, one support line. And a system that works in unity.
No more chasing different suppliers for different problems. One invoice, one account manager, one team who actually knows your setup.
When your phones, broadband and IT all sit with one provider, there's no finger-pointing between vendors when something needs fixing.
Your phones, connection and IT configured to complement each other. The systems are designed to work together.
We don't sell generic telecoms packages. Our entire business is built for estate agents and we've become the top choice as a result.
You choose between 3, 5 and 7 years. No shady lock-ins. We fix your price for the entire term. No surprise April price hikes.
One point of contact with quarterly reviews to ensure you're supported throughout your entire term.
Typical Multi-Service Provider
Trustpilot (industry avg.): 3.2 ★
Hidden feature costs
Outsourced support teams
Rigid contracts with limited flexibility
Slow support response times
Trustpilot: 4.9 ★
Transparent, fixed pricing
Fast, UK-based support team
Whole-of-market advice - not tied to one solution
5 ring answer policy with dedicated account manager
Dedicated Account Manager
5-ring answer policy
Quarterly check-ins
UK-based team (no call centres)
We’ve been so impressed from start-to-finish by CRE. Jose and Billy in support are superstars - always friendly, always quick to help. And Ryan and Calvin were amazing in the initial set-up.
Michelle Cook
Director
Calvin and his team have been excellent in setting up our phone system. The integration is providing so much value to everyone internally.
John Newhouse
Managing Director
CRE have been such a great company to deal with. They went above-and-beyond and we’re super happy with our system. We’ve been working with them for a few years now, and they are excellent.
Ben Gee
Founder
Having recently switched our telecoms to CRE, we have experienced exceptional service from the initial discussions, through to the professional install with Sully. The integration with our Street CRM is a game changer!
Neil Bartlett
Managing Director
We're delighted with the service that CRE has provided. From start to finish - Calvin helping to get everything set up and Arben getting it all working. Finally, a telecoms company that actually does what they say they will!
Steve Wayne
Founder
We've been super impressed with everything that CRE has provided so far, especially the call intelligence dashboard. It provides us with so much useful information.
James Du Pavey
Founder
Our members are seeing a massive benefit from CRE's services. The ability to integrate into the CRM means their platform provides major time-saving, which our members love.
Iain McKenzie
CEO
I cannot recommend CRE more. From start to finish the transition has been seamless. The integrated transcript to our CRM is perfect and saves so much time by saving a summary of the conversation directly to the clients details.
Connor Quirk
Director
From the sales call initially which was a great presentation and offer, to the onboarding process and the installation itself CRE have lived up to their promises. Service has been brilliant
Paul Ashton
Director
Ben Gee from Hat & Homes tells us about his experience with CRE after a year and a half of service. As a multi-site agency, he needed a reliable phone system to increase the productivity of his team.
We're the only telecoms provider in the UK not tied to one system or one manufacturer.
We'll recommend whatever system fits, not whichever one we're tied to.
If a better system launches mid-contract, we switch you to it.
No chasing different vendors every time something goes wrong.
Get In Touch
Quick discovery call (often within the hour)
30-45 minute consultation with one of our experts at a time that suits you.
Tailored proposal for your agency
Your brand new system arranged and installed
Phone
020 4511 0342
Every service your agency needs to run smoothly, delivered by a team who actually understands how estate agents work.
A quick call to understand your agency’s current IT setup - devices, Microsoft licences, support arrangements and pain points - so we know exactly what needs improving.
One of our specialists reviews your systems, security and hardware, then recommends the right mix of Microsoft 365, equipment and support for your team.
You choose your support plan, licences and hardware, with everything costed and explained before you commit to anything.
Accounts, licences and devices are set up and your data migrated in the background, ready to go before anything changes for your team.
We check everything works properly, then walk your team through what’s changed - nothing to figure out alone.
Your team switches over in planned stages, then our UK-based helpdesk is on hand for whatever comes next.
Got questions? We've got you covered. Here are some quick answers to help you get the most out of CRE.
Response times depend on urgency - critical issues affecting the whole business get a response within 15 minutes, while lower-priority requests are handled within an agreed timescale we'll set out during your review.
Everyday support requests are covered by your monthly plan, so there are no ad hoc fees for routine help. Anything outside that, like a new project, is quoted and agreed with you upfront.
We plan the switch around your working hours and move your team across in stages, so day-to-day work carries on while everything is set up in the background.
Your Microsoft security stack - including Defender, Entra ID and compliance tools - is configured and actively monitored as part of your setup, and CRE is Cyber Essentials certified.
Backups are monitored as part of your support, and we check they complete successfully, so you're not relying on assumptions when you need to restore something.
Both. We can supply laptops, PCs and monitors specced to each role, set up and ready to use, or support the equipment you already have.
Most issues are resolved remotely in minutes. When something needs hands-on attention, we'll arrange an engineer visit.
We're a multi-service provider, offering a range of services your agency needs to run smoothly, delivered by a team who actually understands how estate agents work.
We'll provide a phone system that completely transforms your team's productivity.
Ultra-reliable connectivity with the fastest speeds in your area, at the best possible price.
Business mobiles and SIM-only deals to keep your team connected.
Technical support and hardware, without the endless call queues.
Business gas and electricity with a no obligation cost check.
Protect your people, property and assets with reliable security systems.
Card payments and PDQ machines offering excellent rates.
Printers and copiers, with flexible buy or lease options available.
Genuine human support, fully briefed on your agency and customised to your operations.
Book a free no-obligation services review and discover how CRE can improve efficiencies, reduce admin and deliver better value.
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