How CRE and ICG are working together to help agents

Introduction

Vetted For A Reason

ICG gives agents a trusted place to cut through the noise and choose proptech with confidence, through its community, its approved partner network and peer insight from agents who have already made the decision you are weighing up.

That is a higher bar than a directory listing, and it is the right one. There are hundreds of products aimed at estate agents and most were never built for them. CRE Group was, and only for them.

Why CRE

Why Estate Agents Choose CRE

Whole of market. We are not tied to a single platform, so we recommend the right fit for your branch structure rather than our fit.

Specialists, not generalists. We speak estate agent. Our team knows what a Saturday valuation run does to call volumes, and which CRM your negotiators are in all day.

Transparent contracts. 3, 5 or 7 years, your choice. Price fixed for the full term, so no April hikes, and we will cover up to two years of an existing contract at no cost.

Dedicated account management. One point of contact who knows your business and your CRM, with quarterly reviews.

Integrations

Real CRM Integration

We integrate directly with Alto, Loop, Street, Reapit, Dezrez, Rex and every other major platform. Four things follow.

Auto-pop. Incoming calls bring the customer record up on screen instantly, so you know who is calling before you answer.

Auto-transcribe. Every call is transcribed and logged to the customer record. No manual notes, nothing depending on whether a busy negotiator remembered to write it up.

Click-to-dial. A small feature that saves hours a year currently spent typing numbers by hand.

Full call history sync. Every call, answered, missed or transferred, syncs automatically to the record.

Agencies making that change typically save around an hour of admin per agent, per day.

There are hundreds of products aimed at estate agents. Most were never built for them.

CRE Connect

CRE Connect, Included As Standard

Our AI call intelligence layer, built in-house and included with every phone system we supply. No upsell, no separate subscription.

Call transcription and AI summaries, purpose and outcome tagging, sentiment analysis, missed call reporting, busiest hours, agent leaderboards and custom wallboards. It answers the questions most agencies currently cannot: how many calls did we miss last week, which branch is converting enquiries, and what are vendors actually ringing us about.

The Offer

Our Offer For ICG Members

ICG members who move to CRE:

• One free user licence for every five taken. A twenty percent uplift on your licence count, not a discount on the invoice.
• Your rate locked for the full contract term. No April increases, no mid-term adjustments.

On top of what every CRE customer gets as standard: contract buyout of up to two years at no cost, CRE Connect included, and a dedicated account manager with quarterly reviews.

Mention ICG when you get in touch.

Get In Touch

Ready To Review Your Estate Agency Telecoms?

Fifteen minutes. We will show you a live screen pop against a real CRM record, walk you through CRE Connect, and tell you honestly whether switching makes sense right now. If your current setup is working, we will say so.

Book a telecoms review or call the team on 020 4511 0342. Find CRE Group among ICG's approved partners, and follow us on LinkedIn and Instagram.