Getting a customer's bill right first time is how trust gets built. As our Billing & Terminations Assistant, you'll process the monthly bill run, resolve billing queries, check the termination fees we cover when agencies switch to CRE, and support credit control. An office-based role in Crawley, working closely with Finance, Sales and Operations.
Our Benefits
Clear paths to progress, real responsibility early on, and promotions based on impact, not time served.
Summer and Christmas parties, team trips away, and regular socials. Because good work deserves good times together too.
Flexible hours and hybrid working options, built around how you work best.
Monthly Employee of the Month awards and incentive schemes that recognise the people driving CRE forward.
Discounted broadband that offers enterprise-level speeds and mobile plans cheaper than going direct.
A dedicated budget to build new skills, attend courses or conferences, and grow into your next role at CRE.
Access To Mental Health First Aider
Christmas + Birthday Off
Full Pension Scheme
Close to Gatwick (Holiday Parking Savings)
We exist to prove that telecoms doesn’t have to be complicated, inflexible, or full of hidden surprises. By putting consultation before sales and integration before everything else, we help estate agents communicate better, work smarter, and grow faster.
We'll review your application and get back to you within 3 working days.
Billing & Terminations Assistant
Phone
01903 952733
Open Roles
Marketing
Create the video, social, blog and email content that puts CRE in front of estate agents, and help run the events where we meet them face to face.
View roleFinance
Keep our billing accurate and on time, from the monthly bill run and billing queries to termination fees and credit control.
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Sales
Kick-start your sales career generating and qualifying leads for a fast-growing telecoms specialist, with clear progression.
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Sales
Own the full sales cycle end-to-end, from first call to signed deal, with an OTE genuinely built to reward you.
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Operations
Install and support phone systems on-site, keeping estate agencies connected, integrated, and running smoothly.
View roleWhether it's the charitable work, the fun TikTok's or trips away, we always try to bring the energy every day.
Most businesses chase growth by going broader. We did the opposite, dropped everything except estate agents, and strove to be brilliant in one sector. And it's been up ever since.
We are nothing without our brilliant team. From three founders round a laptop to a 50+, and still hiring. Fancy joining? Check out our careers page here.
As a business, we want to give back so we launched our CRE Charity Committee. This is our Director relay to decide our nominated charity for the year, read more.
Five years, a lot of learning curves, and one very good excuse for a party. We celebrated with employees, customers, partners and family at a swanky rooftop bar in London.
Three fresh-faced lads (+ Taylor), no idea what they were letting themselves in for, and a shared conviction that telecoms could be done properly. The opening day dress code was clearly “your smartest blue skinny jeans.”
Not exactly a 10th floor Mayfair office - a box room with just enough space for three desks and a kettle. But it was ours, and it finally felt like CRE was a real thing now we had a place to call home.
Once a quarter we have a day where we blast the phones and give out prizes for top performers. This was our first and it's been such a good way to drive growth and give back to our amazing team.
Our first award win courtesy of Technology Reseller, presented by Craig Charles. And Calvin still thought he had the most talent on the stage.
As a company, we pivoted from solely telecoms to a multi-service provider, offering all of the business hardware solutions that an estate agent would need.
The V.A.L.U.E.S framework provide the principles that guide our business.
We'd rather have 50 customers who genuinely benefit than 500 who regret signing. We consult, we don't coerce.
Whole of market means we find the right system for you now - and switch you to a better one if it emerges. Your contract is with us, not the hardware.
Transparent pricing. Honest timelines. Real integration (not “click-to-dial and we'll call it integrated”). If we can't do it brilliantly, we'll tell you.
Transparent pricing. Honest timelines. Real integration. If we can't do it brilliantly, we'll tell you.
Trust. Additional services. Renewals. Referrals. Nothing is automatic. We prove our value every single day.
We fix costs. We answer in 5 rings. We integrate fully. In an industry known for price hikes and lock-ins, the bar is higher here.
Every year, our Charity Committee nominates a chosen charity and runs a mix of internal and external fundraising events to support it, all year round.
Learn more
Led completely by volunteers, KSS air ambulance aim to end preventable loss of life from a medical emergency.
We work closely with the amazing people at Agents Giving.
We're not going to save the world. But we're trying to run our business in a way that's better for the planet, without compromising on service.
Every phone system we install funds a tree being planted. It's a small gesture, but thousands of systems means thousands of trees - and that adds up.
When you upgrade, your old handsets don't go to landfill. We refurbish them and donate them to charities or businesses that can't afford new equipment.
Our energy partnerships focus on renewable sources with certified Guarantee of Origin. Zero emissions, lower bills, and a smaller carbon footprint for your agency.
Got questions? We've got you covered. Here are some quick answers to help you get the most out of CRE.
It depends on the role. Our Business Development Manager and Field Engineer roles are fully remote, while others, like Business Development Representative, are based from our Crawley office. Each listing shows exactly what to expect.
Clear career progression, regular socials and team trips away, flexible and hybrid working, Employee of the Month and incentive schemes, discounted broadband and mobile plans, and a learning and development budget. You also get Christmas and your birthday off, a full pension scheme, and access to a mental health first aider.
A short introductory call, a longer conversation with the hiring manager, and a final stage with one of the founders. We aim to come back to you with a decision within a week of your final interview.
No. Plenty of our team joined with no telecoms background at all. What matters is that you're curious, straight-talking and happy picking up the phone - we'll teach you the rest.
Our head office is Unit 17, Lloyds Court, Crawley RH10 9QX, a few minutes from Gatwick. Remote roles can be based anywhere in the UK.
Yes. We have trained mental health first aiders in the business, flexible hours and hybrid working, and a culture that doesn't expect you to be online at all hours.
On-Target Earnings: your basic salary plus the commission you would earn hitting your targets. We publish both figures on every listing so you can see exactly what the role pays.
Busy, sociable and fairly informal. Small teams, quick decisions, and everyone within earshot of the people making them. Expect parties, trips away, Employee of the Month awards and a fair few TikToks.
All Services
VoIP Phone System
Broadband
Mobiles
IT Support
Energy
CCTV
Payments
Print
Overflow Call Handling
Integrations
Partnerships
About CRE
Meet the Senior Team
Charity
Careers
Referrals